Medical practice management services

Discover the benefits of outsourced
medical practice management

Do your best work. Not paperwork.
Medical Practice Management Anaesthetists

Medical practice management services

Zento offers a range of medical practice management services
for anaesthetists, surgeons, physicians and surgical assistants

Medical practice management

At Zento, we offer a range of medical practice management services, designed to fit your specific requirements. Select the specific services that best suit your needs, or opt for the full suite for a complete solution.

Consider us your ally for all the tasks beyond medical care.

Your choice, your way.
From full spectrum support to á la carte options.

Medical billing

  • Providing comprehensive billing services for all specialties.
  • Ensuring prompt payment collection by an expert team.
  • Maintaining an exceptionally low bad debt rate, less than 0.25%.
  • Handling payments and Medicare rebates, including issuing financial consent forms.
  • Billing Medicare, DVA, and private health funds efficiently.

In-clinic* and virtual reception services

  • Scheduling appointments efficiently.
  • Managing patient enquiries and support, including handling incoming calls and emails.
  • Sending reminder calls and emails to patients.
  • Verifying insurance coverage and providing billing support.
  • Managing patient records diligently and securely.
In-clinic reception services are currently only
available in WA

Practice administration

  • Handling all tasks of reception services.
  • Assisting with hospital accreditation submission.
  • Supporting health fund registration paperwork.
  • Verifying patient details and insurance validity.
  • Coordinating theatre lists with doctors and hospitals.
  • Sending post-op surveys and following up with patients when needed.

In-clinic* and virtual practice management

  • Securely managing patient medical records.
  • Setting up practice communication infrastructure, including phone, domain, email, and fax.
  • Managing human resources comprehensively, including hiring, training, and staff supervision and rostering.
  • Handling wages, superannuation, insurance, equipment, and leave.
  • Providing comprehensive monthly business growth reports, including tax and accounting data.
In-clinic reception services are currently only
available in WA

Practice development

  • Specialising in growing both established and new private practices.
  • Assisting in securing lists for anaesthetists and surgical assistants.
  • Circulating work opportunity lists to doctors using purpose-built software.
  • Supporting doctors in marketing and referral activities and connecting them with a trusted network of professional agencies.

Consultation rooms*

  • Newly refurbished consultation rooms in McCourt Street Medical Center, conveniently located next to St John Of God Subiaco Hospital and close to hospitals in the area.
  • Large, modern reception area for patients with a dedicated receptionist
  • Clean, bright consultation rooms with facilities for private patient consultations and examinations.
  • Secure undercover parking for doctors and patients.
  • Available for one-hour or back-to-back bookings.
  • Rooms are typically hired in four-hour blocks.
  • Consultation rooms used by about a quarter of our clients in WA.
*Consultation rooms are currently only available in WA
More Medical practice management services

Can’t find
the service you need?

We tailor our services for a wide range of specialties.
If you’re looking for a specific medical practice management service that is not listed above, please talk to us about your needs and how we can help.

Join our group of independent specialists and physicians