Zento. Medical
practice management billing reception services
for physicians
Running your private practice has never been easier
Zento’s Advanced Practice Management system helps physicians focusing on patient care without the burden of administrative tasks and medical billing. The aim is to
- Increase your productivity
- Improve the profitability of your practice
- Help manage risk
Here’s what Zento does for physicians:
- Outsourced medical billing for physicians
- Practice administration for physicians
- Reception services for physicians
- Private practice set-up for physicians
- Development and business growth for physicians
Zento understands that you and your practice are unique. That’s why we provide white-labelled solutions for your individual requirements. We put your front and centre while providing seamless but comprehensive support in the background.
In-clinic services
During your clinic days, a dedicated Zento staff member arrives at the reception desk, equipped with their laptop, mobile WiFi device, portable printer/scanner and mobile EFTPOS terminal. This ensures seamless operations while they take care of all your clinics, as well as handle medical billing and appointment management. Zento also takes care of your surgical lists and theatre planning, if you’re doing interventional work as a physician.
Remote services
At Zento we’ve got you covered with organising your clinics, handling all medical billing and bookings, whilst the hospital staff meets and greets patients during their visits. If you’re doing interventional work as a physician, Zento manages your surgical lists and theatre planning.
Starting your private practice with the support you need
- Facilitating the application process for provider numbers
- Setting up a bank account and obtaining an ABN (Australian Business Number)
- Managing professional indemnity insurance applications and updates
- Establishing online claiming capabilities for your private practice
- Implementing a robust system for tracking practice finances
- Registering your private practice with private health funds
- Compiling necessary documentation for hospital accreditations
- Submitting hospital accreditations
The Zento process explained
If you’re doing interventional work, Zento organises theatre lists, as well as anaesthetists and surgical assistants when required
We handle your fees and follow up on payments
- Preparing accurate fee estimates
- Confirming out-of-pocket fees, if applicable
- Pre-authorising patients’ credit cards
- Proactively following up on late payments and rejections from health funds and Medicare
- Efficiently managing BPAY and credit card payment facilities
We do the paperwork
- Obtaining Informed Financial Consent
- Providing online patient health questionnaires (if relevant) + follow up
We schedule and run clinics
- Offering remote and in-clinic services
- Handling various communication responsibilities, including responding to email enquiries, answering incoming phone calls and directing them to appropriate recipients
Private billing services for physicians
At Zento, we provide comprehensive medical billing services that are designed to streamline your private practice management. Our services include
Billing software recommendation
- We recommend Gentu, an all-encompassing online medical practice management software system.
- As certified advisors of Gentu, our expertise can help you make the most of this powerful software.
Full visibility of your accounts
- Our billing system provides you with comprehensive visibility of your accounts.
- You can easily track the progress of invoicing and claims.
Monthly reports
- You will get a monthly report that includes all payments received during that time period.
- You'll also receive a report detailing all expenses we've paid on your behalf.
- These reports are ready to be submitted for BAS reporting, saving you valuable time.
We help grow your practice
- We assist you in effectively marketing your practice to both patients and GPs.
- We send letters to GPs in a timely manner
- We proactively initiate mail outs and other activities to maintain a prominent presence and remain top of mind with your referrers
No lock-in contracts
Are you ready for Zento?
Benefits
You get paid
Say goodbye to bad debts and the complexity of health funds.
Zento does this all for you.
You get booked
If you’re looking to build your practice, our lists offer extra work as well as a chance to make more professional contacts.
You're available
Well, your staff is. We provide excellent customer care whilst you are operating or playing golf. Your receptionist is available five days a week.
You free up time
You are a doctor and that’s what you do best. Zento takes over the hassle of running a private practice.
The Zento calculator
Your fee depends on your monthly income. The Zento calculator can give you an estimate – to help you plan.
This is simple calculator asks for a few details to calculate what your fees might be. The figures are an estimate. The exact amount you pay will depend on your monthly financial situation.