Discover Zento.
The cheaper faster better easier
alternative
Our pricing
Infrastructure and resources fee
You pay $126/month. This small recurring fee covers the costs to support your private practice.
Domain & email
- Setting up and managing your domain
- Setting up and managing your email
Phone & fax
- Setting up and handling a dedicated phone number
- Setting up and handling a dedicated fax number
Processing fee
You pay a small percentage of your monthly income to cover virtual receptionist services, medical billing, invoicing and debt management.
Virtual receptionist and inpatient services
- Obtaining and following up on lists from surgeons' rooms
- Managing patient information
- Sending estimates, pre-op questionnaires, IFCs and post-op surveys to patients
- Answering all phone calls and responding to your emails (Monday to Friday, business hours)
Medical billing
- Processing patient billing, including private health fund, Medicare, WACHS, Worker's Compensation and DVA claims
- Following up unpaid patient payments and rejected claims
- Securing patient pre-authorisations for out of pocket amounts prior to their procedures
- Ensuring you always get paid
Infrastructure and resources fee
You pay $126/month. This small recurring fee covers the costs to support your private practice.
Domain & email
- Setting up and managing your domain
- Setting up and managing your email
Phone & fax
- Setting up and handling a dedicated phone number
- Setting up and handling a dedicated fax number
Processing fee
You pay a small percentage of your monthly income to cover virtual receptionist services, medical billing, invoicing and debt management.
Dedicated receptionist for outpatient services
- Your own dedicated secretary to welcome your patients and run your clinics
- Organising clinics and scheduling appointments
- Managing patient records and waiting lists
Virtual receptionist and inpatient services
- Booking patients for procedures and managing waiting lists
- Organising theatres and equipment
- Booking anaesthetists and surgical assistants
- Answering all phone calls and responding to your emails (Monday to Friday, business hours)
Medical billing
- Processing patient billing, including private health fund, Medicare, WACHS, Worker's Compensation and DVA claims
- Following up unpaid patient payments and rejected claims
- Securing patient pre-authorisations for out of pocket amounts prior to their procedures
- Ensuring you always get paid
Infrastructure and resources fee
You pay $126/month. This small recurring fee covers the costs to support your private practice.
Domain & email
- Setting up and managing your domain
- Setting up and managing your email
Phone & fax
- Setting up and handling a dedicated phone number
- Setting up and handling a dedicated fax number
Processing fee
You pay a small percentage of your monthly income to cover virtual receptionist services, medical billing, invoicing and debt management.
Dedicated receptionist for outpatient services
- Your own dedicated secretary to welcome your patients and run your clinics
- Organising clinics and scheduling appointments
- Managing patient records and waiting lists
Virtual receptionist and inpatient services
- Booking patients for procedures and managing waiting lists
- Organising theatres and equipment
- Booking anaesthetists and surgical assistants
- Answering all phone calls and responding to your emails (Monday to Friday, business hours)
Medical billing
- Processing patient billing, including private health fund, Medicare, WACHS, Worker's Compensation and DVA claims
- Following up unpaid patient payments and rejected claims
- Securing patient pre-authorisations for out of pocket amounts prior to their procedures
- Ensuring you always get paid
Infrastructure and resources fee
You pay $126/month. This small recurring fee covers the costs to support your private practice.
Domain & email
- Setting up and managing your domain
- Setting up and managing your email
Phone & fax
- Setting up and handling a dedicated phone number
- Setting up and handling a dedicated fax number
Processing fee
You pay a small percentage of your monthly income to cover virtual receptionist services, medical billing, invoicing and debt management.
Virtual receptionist and inpatient services
- Receiving and following up on lists from surgeons' rooms
- Answering all phone calls and responding to your emails (Monday to Friday, business hours)
Medical billing
- Processing patient billing, including private health fund, Medicare, WACHS, Worker's Compensation and DVA claims
- Following up unpaid patient payments and rejected claims
- Ensuring you always get paid
The Zento calculator
This simple calculator asks for a few details. The figures it provides are an estimate. The exact amount you pay will depend on your monthly income. If your monthly income varies, you can use the calculator multiple times to see what fees apply.
No lock-in contracts
practice so that you will be happy to stay with us! Are you ready for Zento?
Benefits
You get paid
Say goodbye to bad debts and the complexity of health funds.
Zento does this all for you.
You get booked
If you’re looking to build your practice, our lists offer extra work as well as a chance to make more professional contacts.
You're available
Well, your staff is. We provide excellent customer care whilst you are operating or playing golf. Your receptionist is available five days a week.
You free up time
You are a doctor and that’s what you do best. Zento takes over the hassle of running a private practice.
Join our group of independent specialists and physicians
“Zento is an outstanding practice management and billing service that set up my private practice as a new consultant a few years ago and the whole process couldn’t be easier for me!
Their billing system is simple, quick and transparent and their fees are amongst the lowest. They also help my practice by sending out patient questionnaires, facilitating my CPD and organising social events, just to mention a few!
I highly recommend their services to anyone in the medical field seeking guidance and support in launching a successful private practice or looking to streamline their billing process to save time and money.”
Mahsa Mirkazemi
“I had expanded my private practice and was paying a secretary to do my billing, but was still dealing with the hassle of incorrect bills and phone calls from patients. I decided I needed to take myself out of the equation completely, and found out about Zento from colleagues. Since then it has been smooth sailing, with Zento taking care of all my admin, and quickly and easily dealing with any billing problems. As a result, very little of my time is spent on admin now.”
Brian Morrow, Anaesthetist
“I found billing a nightmare – so much so that it was stopping me from doing private work. I heard that Zento provided a solution, and it revolutionised everything. The setup process was very straightforward, and now, they do all my admin – sending off the bills, checking they’ve been paid, chasing unpaid bills. I’m very happy with the service, and I would definitely recommend them to another anaesthetist.”
Helen Daly, Anaesthetist
“Coming from Europe, I was unfamiliar with the process of billing patients when I set up my private practice in Australia. Zento knew what they were doing when I came on board, and made the preparation of the paperwork a smooth experience. Now, I can tell patients that fees will be dealt with by another party, leaving my relationship with them positive. So many things have been taken off my plate, and if I don’t have to spend time preparing invoices, I’m happy!”
Thomas Ledowski, Anaesthetist
“I avoided private work because I was uncomfortable with gaining informed financial consent and didn’t have the mechanism to be able to charge a gap. I didn’t want to have the ‘money’ conversation with my patients, but when the opportunity to work with a private surgeon arose, I had to figure out a solution. After speaking with Ben, I knew Zento was the right service to fix my problems. Now I spend less than 30 minutes a month on financial admin for my private work, and talking about money with my patients is seldom required.”
Perth-based Anaesthetist
“Since I joined Zento I have been able to focus on what I’m good at which is giving anaesthetics rather than billing, chasing up bad debts, providing quotes. I was terrible at it! Ben’s team has always been very helpful and professional. Service fees have decreased! I’m very happy.”
Leah , Anaesthetist
“Has made my anaesthetic billing a breeze. Quick, reliable, efficient and highly transparent. My only regret is that I didn’t change to Zento years ago.”
Steve, Anaesthetist
“When commencing private practice there was a large learning curve in terms of the various health funds and their differences in terms of billing and rebates. Zento took away all of the stress associated with this so I could focus purely on caring for my patients. In addition, they took responsibility for other key issues such as provider numbers and accreditation at the various hospitals I wanted to work at.”
Nolan McDonnell, Anaesthetist
“They are professional, efficient and take a huge administrative burden off.”
Perth-based anaesthetist
“Zento helps me concentrate on my core job: looking after patients.”
Perth-based anaesthetist
“Huge burden lifted from my shoulders. Zento takes all of the admin load.”
Perth-based anaesthetist
“Since using their service I am consistently impressed by the level of service and attention to detail offered by the Zento team.
Knowing that my administration, reception and PA services are taken care of allows me to focus on my patients, my clinical activities and building up my practice.”
Perth-based cardiologist
“As a new Fellow I had no experience in how a practice is run let alone set up and I wanted to start my own practice. The Zento group have taken my idea and made it a reality. They are available, and thorough. They take time to understand what you need and work with you to achieve those goals realistically and practically. I am especially impressed by how they work hard at facilitating my vision for my practice.”
Perth-based obstetrician and gynaecologist