Setup
We record your facilities and billing instructions.
Surgical Assistant Billing Administration
Billing Administration for Surgical Assistants Across Australia
Zento organises billing for assisting work you have already arranged, from the billing details you provide and account preparation through to your approval, claims submission, payment follow up and reporting.
The arrangement
Billing for work you arrange
Zento manages billing for surgical assisting work you have already arranged, from service records and account preparation to claims, payment follow-up and reporting.
You review and approve your own account before it is issued or submitted. It remains separate from the operating surgeon’s account.
We support assistants in training, dedicated surgical assistants and doctors who also work in general practice.
How the work runs
From service record to payment
We prepare each account from your service records and submit it after you approve it.
Details of your assisting work
After each case, you provide the patient and procedure details and your item numbers. You can send the information through our Zentobox mobile app. We check it and follow up any missing details with you.
Account preparation
We prepare your account from those records.
Your review and approval
You review and approve the account before it is issued or submitted.
Claims submission
We submit the approved account to the relevant payer.
Payment follow-up
We follow up unpaid accounts.
Reporting
Your reports show billing and receipts.
We agree responsibilities for fee estimates, financial consent, patient contact and payment collection before work begins.
Day to day
Billing follows the assisting work
You send us the details of your completed cases. We prepare your accounts for approval and follow up payment under the arrangements agreed with you.
Assistants in training
Billing support can fit around surgical training, changes of rotation and periods away from assisting.
Dedicated surgical assistants
Billing is organised around your ongoing assisting work, surgeon relationships and facilities.
Assisting with general practice
Your assisting billing is kept distinct from your general practice billing and organised around your working pattern.
You provide the details of your assisting work and approve each account. Our team then submits the account, follows up payment and reports on receipts. Your clinical decisions remain yours.
Managed by Zento
A team managed by Zento
Our Operations Manager (Anaesthesia) supervises the team and follows the work through.
We record your practice instructions, including your specialty and working preferences, and share them within the team. You can raise questions with the operations manager, who coordinates the response.
Agreeing your billing service
Billing support agreed around your work
We support assistants in training, dedicated surgical assistants and doctors combining assisting with general practice. Billing eligibility depends on the applicable assistant billing requirements.
Billing administration
We manage account preparation, your approval, claims, payment follow-up and reporting for work you have already arranged.
Patient communication and payments
We agree responsibilities for estimates, financial consent, patient contact and collection before work begins.
Work already arranged
The service covers billing for your assisting work. Finding work, surveys and CPD support are outside this service.
No-bad-debt guarantee, subject to terms and conditions
The guarantee applies to surgical assistant billing, subject to terms and conditions explained before you begin.
Frequently Asked Questions
Questions about surgical assistant billing
Who approves my accounts?
You review and approve your own account before it is issued or submitted. The operating surgeon does not approve it on your behalf.
Can I use the service during training or alongside general practice?
Yes. We support assistants in training, dedicated surgical assistants and doctors combining assisting with general practice. Billing eligibility depends on the applicable assistant billing requirements.
Are estimates and patient payments included?
We agree responsibilities for fee estimates, financial consent, patient contact and payment collection before work begins.
What guarantee applies?
Our no-bad-debt guarantee applies to surgical assistant billing, subject to terms and conditions explained before you begin.
Who manages the team?
Our Operations Manager (Anaesthesia) supervises the team and follows the work through. We record your practice instructions, including your specialty and working preferences, and share them within the team. You can raise questions with the operations manager, who coordinates the response.
The next step
Set up billing around your assisting work
Tell us about your assisting work and the billing support you need. We explain the services, fees and terms before you decide whether to proceed.