Medical Practice Setup
Transform your private practice vision into reality.
Zento’s comprehensive medical practice setup services help doctors establish and grow their practice while avoiding common pitfalls.
Are you a patient? Contact us here.
Medical Practice Setup
What to expect when setting up your medical practice
Setting up a medical practice involves numerous decisions and steps. With Zento’s support, you can focus on your vision while we manage the technical setup and IT support for your medical practice.
Our medical practice setup service ensures you have the right foundations, systems, and support network from day one. Whether you’re starting a medical practice, transitioning from a group, or scaling down, we help you navigate every step.
Ben Dudley
Founder and Managing Director, Zento
(Medical Practice Setup)
Besides handling day-to-day tasks, Zento’s virtual practice management services can help cut costs and boost productivity.
Private Practice Setup
Getting Started in Private Practice
When we talk about getting started with a medical practice setup, what exactly does it mean? Here’s a detailed rundown of what you need upfront.
Before we can start to support your practice, you’ll need:
- An Australian Business Number (ABN) for your practice, and we recommend registering for the Goods and Services Tax (GST)
- A dedicated practice bank account for all your practice related income and expenses
- Your AHPRA specialist registration
- Credentialing at the hospitals where you will practice (we can connect you to the right people at the hospitals, but you’ll need to complete the credentialing applications yourself)
Once these basics are in place, Zento handles:
- Provider number applications
- Private health fund registrations
- All practice administration setup and systems
We guide you through the entire process and can connect you with the right people to help you get started.
Medical Practice Setup – Solutions
Comprehensive Setup Solutions
For Anaesthetists
Our purpose-built Zentobox system provides:
- A complete anaesthetic practice management and billing system
- Automated pre-operative processes
- Custom billing setup
- List management
- Claims processing
- Easy to access reports
- Patient feedback collection
Learn more about our services for Anaesthetists
For Surgeons and Physicians
We help you set up and configure leading cloud-based patient management software:
- Gentu (exclusive discounts as certified advisor)
- Xestro
The licence will be issued to you and you can take it with you should your circumstances change.
Learn more about our services for Surgeons or Physicians
Medical Practice Setup – Infrastructure
Complete IT Infrastructure
When you engage Zento, we manage all technical aspects of your practice’s communications and infrastructure setup, including managed medical IT support:
- Email and calendar systems
- Phone and fax solutions
- Secure document management and shared workspace
- Patient communication channels
- Data security and backup
You can look at it as a “Practice in a Box”
Ben Dudley
Founder and Managing Director, Zento
(Medical Practice Setup)
Professional Network
Access our trusted network of specialist service providers. These professionals all specialise in supporting doctors:
Essential Services
- Accountants
- Lawyers
- Insurance advisors
- Financial planners and advisors
Growth Support
- Website developers
- Digital marketing experts
- Branding specialists
- AI transcription services
Healthcare Networks
- Hospital connections
- GP referral networks
- Network of surgeons, physicians and anaesthetists
Medical Practice Consulting Rooms
Consulting Suites in Perth
Available in West Leederville:
Modern & Professional
- Flexible booking options
- Per-patient pricing
- Fully equipped rooms
- Reception services
- Central location
Medical Practice Setup
Why Choose Zento?
A new surgeon recently joined us with clear goals for her practice. She had specific ideas about branding and hospital partnerships. With our support, she focused on building her practice vision while we handled the setup. Within weeks, she received her first referral – even before booking theatre time.
Ben Dudley
Founder and Managing Director, Zento
(Medical Practice Setup)
- Experienced team supporting doctors in private practice since 2009
- Comprehensive setup solutions
- Complete IT and software management
- Strong industry networks
- Ongoing practice support, including virtual or in-person secretarial support
Join our group of independent specialists and physicians
“Zento is an outstanding practice management and billing service that set up my private practice as a new consultant a few years ago and the whole process couldn’t be easier for me!
Their billing system is simple, quick and transparent and their fees are amongst the lowest. They also help my practice by sending out patient questionnaires, facilitating my CPD and organising social events, just to mention a few!
I highly recommend their services to anyone in the medical field seeking guidance and support in launching a successful private practice or looking to streamline their billing process to save time and money.”
Mahsa Mirkazemi
“I had expanded my private practice and was paying a secretary to do my billing, but was still dealing with the hassle of incorrect bills and phone calls from patients. I decided I needed to take myself out of the equation completely, and found out about Zento from colleagues. Since then it has been smooth sailing, with Zento taking care of all my admin, and quickly and easily dealing with any billing problems. As a result, very little of my time is spent on admin now.”
Brian Morrow, Anaesthetist
“I found billing a nightmare – so much so that it was stopping me from doing private work. I heard that Zento provided a solution, and it revolutionised everything. The setup process was very straightforward, and now, they do all my admin – sending off the bills, checking they’ve been paid, chasing unpaid bills. I’m very happy with the service, and I would definitely recommend them to another anaesthetist.”
Helen Daly, Anaesthetist
“Coming from Europe, I was unfamiliar with the process of billing patients when I set up my private practice in Australia. Zento knew what they were doing when I came on board, and made the preparation of the paperwork a smooth experience. Now, I can tell patients that fees will be dealt with by another party, leaving my relationship with them positive. So many things have been taken off my plate, and if I don’t have to spend time preparing invoices, I’m happy!”
Thomas Ledowski, Anaesthetist
“I avoided private work because I was uncomfortable with gaining informed financial consent and didn’t have the mechanism to be able to charge a gap. I didn’t want to have the ‘money’ conversation with my patients, but when the opportunity to work with a private surgeon arose, I had to figure out a solution. After speaking with Ben, I knew Zento was the right service to fix my problems. Now I spend less than 30 minutes a month on financial admin for my private work, and talking about money with my patients is seldom required.”
Perth-based Anaesthetist
“Since I joined Zento I have been able to focus on what I’m good at which is giving anaesthetics rather than billing, chasing up bad debts, providing quotes. I was terrible at it! Ben’s team has always been very helpful and professional. Service fees have decreased! I’m very happy.”
Leah , Anaesthetist
“Has made my anaesthetic billing a breeze. Quick, reliable, efficient and highly transparent. My only regret is that I didn’t change to Zento years ago.”
Steve, Anaesthetist
“When commencing private practice there was a large learning curve in terms of the various health funds and their differences in terms of billing and rebates. Zento took away all of the stress associated with this so I could focus purely on caring for my patients. In addition, they took responsibility for other key issues such as provider numbers and accreditation at the various hospitals I wanted to work at.”
Nolan McDonnell, Anaesthetist
“They are professional, efficient and take a huge administrative burden off.”
Perth-based anaesthetist
“Zento helps me concentrate on my core job: looking after patients.”
Perth-based anaesthetist
“Huge burden lifted from my shoulders. Zento takes all of the admin load.”
Perth-based anaesthetist
“Since using their service I am consistently impressed by the level of service and attention to detail offered by the Zento team.
Knowing that my administration, reception and PA services are taken care of allows me to focus on my patients, my clinical activities and building up my practice.”
Perth-based cardiologist
“As a new Fellow I had no experience in how a practice is run let alone set up and I wanted to start my own practice. The Zento group have taken my idea and made it a reality. They are available, and thorough. They take time to understand what you need and work with you to achieve those goals realistically and practically. I am especially impressed by how they work hard at facilitating my vision for my practice.”
Perth-based obstetrician and gynaecologist
Getting Started
Contact us today for an obligation-free discussion about your practice setup needs. Whether you're starting a private practice or transitioning from a group to a solo practice, we’ll guide you through the process and timeline, ensuring a smooth and stress-free transition tailored to your goals.