Medical Practice Management Surgical Assistants

Zento. Medical
practice management billing
for surgical assistants

Do your best work. Not paperwork.

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Medical Practice Management Anaesthetists

Medical Practice Management Surgical Assistants

Running your private practice with billing and administration support from Zento

Zento’s Virtual Practice Management for surgical assistants allows you to concentrate on your core duties while Zento handles the administration support and medical billing. It has been designed to
  • Enhance your productivity
  • Increase the profitability of your practice
  • Optimise your business to function at peak efficiency
At Zento, we take care of all aspects of practice management and medical billing for surgical assistants. We obtain the theatre list from surgeons, complete patient verification, prepare estimates and confirm the gaps where required.

Our automated medical billing system is designed to simplify MBS code selection and provides accurate fee estimates.

Zento manages various aspects of your private practice, including

  • Medical billing
  • Practice development and growth
  • Efficient practice administration
  • Private practice set-up

Zento’s fully automated medical billing and administration technology is designed to

  • Precisely predict the appropriate Medicare Benefits Schedule (MBS) item number billing codes
  • Accurately estimate Out-Of-Pocket Amounts (OOPAs)
  • Configure accounts for clear identification of payer responsibilities and amounts
  • Provide an account overview through a smart dashboard
  • Process payments in a matter of minutes
    Seamlessly integrate with our sticker capture app

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Medical Practice Management Surgical Assistants

Starting your medical practice with the support you need

Zento advises and supports surgical assistants in setting up medical practice. The aim is to make sure that your business runs efficiently and effectively right from the start.
  • Applying for provider numbers
  • Setting up your business for online claiming
  • Creating a system for tracking practice finances
  • Registering you with private health funds
  • Assisting you with hospital credentialing
  • Securing surgical lists using purpose-built software to send out work opportunities
  • Securing lists by sharing the doctor’s details and availability with our network of surgeons

Zento benefits

Efficient Billing

  • Increase your revenue and profitability with our efficient billing process, which ensures timely and accurate payments.
  • Reduce your exposure to bad debts with pre-authorization on all accounts, resulting in significantly lower bad debt rate than the industry average (0.25% compared to 3-5%).
  • Save time and reduce errors with our automated billing system, which eliminates manual data entry and processing.

Purpose-Built Automations

  • Get instant out-of-pocket estimates and MBS code determinations with our bespoke software, the Zentobox.
  • Significantly reduce the risk of errors and save time with automatic MBS handling – the Zentobox handles intricacies and complexities automatically.
  • Retain complete control over Medicare and private health insurance claims by approving them before submission.

Simplify Processes

  • Easily navigate the complexities of the MBS with Zentobox’s advanced technology, which understands the specifics of the MBS billing codes.
  • Simplify the billing process by taking photos of hospital stickers and submitting them via our mobile app, which automatically processes the information and populates the relevant fields.
  • Ensure accurate anaesthetic billing by recording item numbers based on surgeon specialties, reducing errors and improving revenue.
  • Save time and improve accuracy by letting the app suggest case start and finish times based on your inputs, freeing up time for more valuable tasks.
  • Rest easy knowing your information is securely stored on servers hosted in highly-secure facilities in Australia in compliance with the Privacy Act, ensuring your data is protected at all times.

Comprehensive Administration

  • Meet hospital accreditation requirements with the support of our team.
  • Protect your practice and patients with comprehensive list cover, currently available in WA and soon to be available in all other states.
  • Simplify the process of registering with private health funds and streamline your billing and claims processes with our service.
  • Save time and ensure accurate patient information with our comprehensive health questionnaires.
  • Improve patient outcomes and satisfaction by using our post-op questionnaires, which provide valuable feedback and help you comply with CPD requirements.
  • Stay compliant with regulatory requirements by recording logbook information for GP anaesthetists.

Dedicated Secretary and Infrastructure

  • Get dedicated support with a personal secretary assigned to you, who acts on your behalf in all communications with patients, health funds, Medicare, and surgeons’ rooms.
  • Never miss a call or message again with our prompt and reliable communication service, which ensures your secretary is available to handle your phone calls and day-to-day practice tasks every day of the week.
  • Get a personalised communication solution with dedicated email, phone, and fax numbers for your practice, ensuring that you have a professional and efficient way to communicate with your patients and colleagues.
  • Save time and money by eliminating human resources issues, inflationary wages, and overhead pressures that can impact your bottom-line profits, while still getting the support and resources you need to run your practice effectively.

Competitive, Flexible Pricing

  • Enjoy flexibility with our contract-free and transparent pricing, which ensures that you are in control of your practice finances.
  • Save money and increase revenue with our cost-effective medical billing service, which charges a small, fixed percentage of the processed payments you receive each month.
  • Minimise risk and improve cash flow – you only pay us after you get paid.

Get comprehensive, efficient, and accurate practice management services for a fraction of the price of hiring your own staff or signing up with a traditional group.

Discover the Benefits

Discover the Zento process

Medical Practice Management Anaesthetists

We manage your lists

Zento obtains lists from the surgeons' secretaries

Medical Practice Management Anaesthetists

We complete patient verification

  • To confirm health fund details
  • To confirm out-of-pocket fees (if applicable)

Medical Practice Management Anaesthetists

We do the paperwork

  • Obtain pre-authorisation
  • Obtain Informed Financial Consent

Medical Practice Management Anaesthetists

You practise medicine

Easy list admin using our app:
Take photos of your op reports, record item numbers, and submit
Medical Practice Management Anaesthetists

We prepare your accounts as drafts

After you press ‘submit’ on the app, we prepare the accounts as drafts
Medical Practice Management Anaesthetists

You review the draft accounts

  • You’ll receive an email of the draft accounts to review
  • Then you authorise us to lodge the accounts

Medical Practice Management Anaesthetists

We lodge the accounts

We lodge the accounts electronically We convert patient pre-authorisations to payments

Medical Practice Management Anaesthetists

You review the draft accounts

We only get paid after you get paid, which is an incentive for us to ensure that you get paid sooner
Pricing medical practice management surgical assistants

No lock-in contracts

With Zento, there is no obligation for a minimum time commitment. We focus on providing excellent service and are confident that our quality will inspire you to continue engaging with us. Are you ready for Zento?
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The Zento calculator

Your fee depends on your monthly income. The Zento calculator can give you an estimate - to help you plan.

This is simple calculator asks for a few details to calculate what your fees might be. The figures are an estimate. The exact amount you pay will depend on your monthly financial situation.

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Join our group of independent specialists and physicians

“Zento is an outstanding practice management and billing service that set up my private practice as a new consultant a few years ago and the whole process couldn’t be easier for me!
Their billing system is simple, quick and transparent and their fees are amongst the lowest. They also help my practice by sending out patient questionnaires, facilitating my CPD and organising social events, just to mention a few!
I highly recommend their services to anyone in the medical field seeking guidance and support in launching a successful private practice or looking to streamline their billing process to save time and money.”

Mahsa Mirkazemi

“I had expanded my private practice and was paying a secretary to do my billing, but was still dealing with the hassle of incorrect bills and phone calls from patients. I decided I needed to take myself out of the equation completely, and found out about Zento from colleagues. Since then it has been smooth sailing, with Zento taking care of all my admin, and quickly and easily dealing with any billing problems. As a result, very little of my time is spent on admin now.”

Brian Morrow, Anaesthetist

“I found billing a nightmare – so much so that it was stopping me from doing private work. I heard that Zento provided a solution, and it revolutionised everything. The setup process was very straightforward, and now, they do all my admin – sending off the bills, checking they’ve been paid, chasing unpaid bills. I’m very happy with the service, and I would definitely recommend them to another anaesthetist.”

Helen Daly, Anaesthetist

“Coming from Europe, I was unfamiliar with the process of billing patients when I set up my private practice in Australia. Zento knew what they were doing when I came on board, and made the preparation of the paperwork a smooth experience. Now, I can tell patients that fees will be dealt with by another party, leaving my relationship with them positive. So many things have been taken off my plate, and if I don’t have to spend time preparing invoices, I’m happy!”

Thomas Ledowski, Anaesthetist

“I avoided private work because I was uncomfortable with gaining informed financial consent and didn’t have the mechanism to be able to charge a gap. I didn’t want to have the ‘money’ conversation with my patients, but when the opportunity to work with a private surgeon arose, I had to figure out a solution. After speaking with Ben, I knew Zento was the right service to fix my problems. Now I spend less than 30 minutes a month on financial admin for my private work, and talking about money with my patients is seldom required.”

Perth-based Anaesthetist

“Since I joined Zento I have been able to focus on what I’m good at which is giving anaesthetics rather than billing, chasing up bad debts, providing quotes. I was terrible at it! Ben’s team has always been very helpful and professional. Service fees have decreased! I’m very happy.”

Leah , Anaesthetist

“Has made my anaesthetic billing a breeze. Quick, reliable, efficient and highly transparent. My only regret is that I didn’t change to Zento years ago.”

Steve, Anaesthetist

“When commencing private practice there was a large learning curve in terms of the various health funds and their differences in terms of billing and rebates. Zento took away all of the stress associated with this so I could focus purely on caring for my patients. In addition, they took responsibility for other key issues such as provider numbers and accreditation at the various hospitals I wanted to work at.”

Nolan McDonnell, Anaesthetist

“They are professional, efficient and take a huge administrative burden off.”

Perth-based anaesthetist

“Zento helps me concentrate on my core job: looking after patients.”

Perth-based anaesthetist

“Huge burden lifted from my shoulders. Zento takes all of the admin load.”

Perth-based anaesthetist

“Since using their service I am consistently impressed by the level of service and attention to detail offered by the Zento team.
Knowing that my administration, reception and PA services are taken care of allows me to focus on my patients, my clinical activities and building up my practice.”

Perth-based cardiologist

“As a new Fellow I had no experience in how a practice is run let alone set up and I wanted to start my own practice. The Zento group have taken my idea and made it a reality. They are available, and thorough. They take time to understand what you need and work with you to achieve those goals realistically and practically. I am especially impressed by how they work hard at facilitating my vision for my practice.”

Perth-based obstetrician and gynaecologist

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